Automation technology is advancing, but what features do customers actually want? In this article Volvo CE’s Tina Lefebvre, Global Director Connected Services and Koen Sips, VP Customer Solutions, highlight how automated services are making every operator the world’s best.
As well as improving the machines themselves, such as more efficient combustion engines or hydraulic systems, a new level of technology is focusing on how efficiently a machine is working in a particular job site. For example, with the latest excavator digging machine control systems – such as Volvo’s Dig Assist – the operator doesn’t need to step out of the machine in order to take measurements – because the system will have calculated exactly what material has been taken, from where, and what the levels are. This represents savings in time, money and improved safety.