JCB opens up its telematics system


JCB is launching a telematics system that enables mixed fleet operators to control all of their plant and equipment in one place.

Developed in-house, the LiveLink system is currently used on over 160,000 JCB machines around the world, with 70,000 logins a month. The new LiveLink Control Tower system means that it is now also compatible with machines from other OEMs.

JCB’s managing director for parts and services, Ian Sayers, said, “Many customers run mixed fleets and most manufacturers now offer a form of telematics support. This means fleet operators can be faced with a range of complex data, often in different formats. This invariably means logging into and viewing several incompatible systems to get a comprehensive overview of the entire fleet’s performance, whereabouts and service requirements.

“The new system eradicates this problem by consolidating information from across a complete fleet onto a single dedicated system. This allows those responsible for fleet management to interpret data from multiple sources, enabling more informed, more effective and faster decision making.”

Latest features on the system include fuel economy monitoring, operating mode data, planned maintenance and breakdown prevention, and real-time location reporting.

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James joined the Industrial Vehicle Technology International team in 2017. Previously he was Assistant Editor on an engineering title for several years and has worked for various other trade magazines before that. James is happily married and has a young daughter and son who keep him busy.

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