Genie’’s new maintenance protocol streamlines boom lift care


Genie has designed a new consolidated maintenance protocol that enables customers to complete the entire program for any Genie S- and Z- boom lift models in less time.

With this new approach, maintenance procedures are reduced, or even eliminated, to save time and labor costs. With rental equipment constantly going out and coming in, the maintenance protocol for Genie boom lifts provides the flexibility rental store owners need to keep their equipment on rent longer while making routine tasks a priority.

“We realize that our customers have limited time to take care of maintenance tasks between rentals,” said Karen Stash, senior director, global product management and marketing, Terex Aerial Work Platforms.

“To make completing routine tasks more manageable, Genie has designed a new approach to maintenance that condenses procedures into one manual, standardizes the maintenance procedures across the entire boom family, and extends service intervals, so the whole process is easier and takes less time to complete.”

Previously, Genie offered 24 separate manuals to help customers maintain their boom lift equipment. With the new maintenance protocol, all of that information is now condensed into one easy-to-use manual. The one-stop maintenance manual contains complete performance specifications, as well as a streamlined list of maintenance tasks to complete so that all Genie boom lifts spend less time in the shop and more time out on rent.

Genie provides this one-stop maintenance manual in hard copy or digital format for easy integration into custom electronic systems.

In addition, the new protocol includes extended service interval recommendations. Many periodic procedures have moved from quarterly and semi-annually to annually. Commissioning has changed, too. Rather than perform some of the tasks at the 30-hour mark and some at 50 hours or longer, now all of the commissioning assignments are set for 50 hours and 150 hours.

“Our boom maintenance instructions are now more accessible and even simpler to follow,” added Stash, “which will ultimately help lower our customers’ total cost of ownership and drive a higher rental return on invested capital (rROIC). This new approach makes scheduled maintenance less time-consuming and fits within the way our customers work at the branch level.”

The new Genie maintenance protocol has standardized the processes across the entire Genie boom family product line, with more product families to follow in 2016.

November 20, 2015

Share this story:

About Author


Tom Stone is Editor of the iVT brand – which includes digital and print editions of a quarterly magazine and the Advanced Lift-truck supplement, as well as, which is updated daily. Tom has met and interviewed some of the world's leading industrial vehicle OEM presidents, CEOs and MDs, and takes great pride in cementing iVT's place as the leading forum for debate within the industry, a reputation that his been built up over the brand's 25-year history.

Comments are closed.